Privacy Policy

Last updated: May 2026

Introduction

Dayton Heating and Air Conditioning ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a service appointment
  • Contact us through our website or phone
  • Subscribe to our newsletter
  • Fill out a form on our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Service address

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visits

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics sets cookies and collects standard usage information, such as pages viewed, time on page, approximate location, device type, and referring URL. This data is processed by Google under Google's privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process and complete transactions
  • Send you service-related communications
  • Respond to your inquiries and requests
  • Improve our website and services
  • Send promotional communications (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • With your consent

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience and to power Google Analytics, as described above. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Phone: (515) 278-1721
  • Address: 3509 104th St., Urbandale, IA